Privacy Policy

Overview

This Privacy Policy explains how STUDIO VISKA (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from studioviska.com (the “Site”).

If you have any questions, contact us at hello@studioviska.com.

Personal information we collect

Depending on how you interact with the Site, we may collect the following categories of personal information:

Contact details (name, email, phone number, billing and shipping address).
Order and account information (purchases, returns, account preferences).
Payment information (payment method and transaction details). Payment card details are processed by our payment providers.
Device and usage data (IP address, browser type, pages viewed, interactions with the Site).
Customer support communications (messages you send to us).

How we use your information

We use personal information to:

Process orders, payments, shipping, returns and customer service requests.
Communicate with you about your order, account, or support inquiries.
Improve and maintain the Site, including analytics and performance monitoring.
Prevent fraud, protect our store, and keep the Site secure.
Send marketing communications where permitted (you can opt out at any time).

How we share your information

We may share your personal information with trusted service providers to operate our store, for example:

Shopify, which hosts our online store.
Payment providers to process transactions securely.
Shipping and fulfillment partners to deliver your order.
Analytics and marketing partners to understand performance and show relevant communications.

We may also share information to comply with legal obligations, enforce our policies, or protect our rights.

Cookies

We use cookies and similar technologies to run the Site, remember preferences, analyze traffic, and support marketing. You can control cookies through your browser settings.

Your choices

Marketing emails: You can unsubscribe at any time using the link in our emails.
Account information: You can update certain details through your customer account (if available).

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to request a copy of it.

To exercise these rights, contact us at hello@studioviska.com.

Data retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

International transfers

Your information may be processed outside your country of residence, including through Shopify and other service providers. Where required, we rely on appropriate safeguards for international data transfers.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on this page.